Banfield Pet Hospital

Banfield Pet Hospital is a veterinary clinic in Bozeman, Montana, located at 2997 Max Ave. It lists care for dogs and cats. Google shows a 4.2/5 rating from 179 reviews, and emergency or out-of-hours availability is not specified.

Services

•Care for dogs
•Care for cats
•Routine exams and initial checkups were mentioned in a recent review
•Wellness plan enrollment was mentioned in a recent review
•Diagnostic testing mentioned in reviews, including parvo and fecal testing
•Ear evaluation and home-cleaning guidance were mentioned in a recent review
•Antibiotic treatment was mentioned in a recent review

Pricing

No published pricing information is available for this clinic.

People

One recent review mentioned Dr. White and a staff member referred to as Emmy.

Reviews

Google shows a 4.2/5 rating from 179 reviews. In one recent written review, a pet owner praised Emmy but described rude phone communication, uncertainty about wellness-plan coverage, concern about how budget limits were handled, and dissatisfaction with parts of the exam and testing process. The same review said the visit ended with antibiotics and pending test results, but the owner still felt uneasy about whether the problem had been fully addressed.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 179 we track in total. Recent reviews may not be representative of overall sentiment.

Jay Schimke (rcflyernc2001 - Jay)

1 month ago

Cathy Scott

2 months ago

Victoria Algiene

2 months ago

I drive 2 hours one way to bring my pet here, my dog is enrolled in a pet wellness plan, Emmy is great, the male that answered phone yesterday for me was rude over phone, I asked what was covered on our plan and he brought up a fecal test available, I said there’s no way I’m bringing in a sample. He said I didn’t say you had to. Dr. White I didn’t vibe well with on our first visit for an initial checkup last week; she didn’t check his ears. Yesterday I came in my dog is in a bit of distress; discomfort I’ve told them both times he’s a chewer god knows what he’s gotten into; he’s got diarrhea and literally bleeding out of his rectum; but all other vitals are fine; but because I initially told them that I have a financial budget, they pushed for a Parvo test; which my dog is 2. I was pretty sure was negative; and it was. Then gave him another initial exam even checked his ears this time told me he has a lot of debris I need to start with cleaning with cotton balls at home, could be an ear infection. Kept repeating how I’m on a financial budget treatment for my dog is limited; However on the Banfield website which I even brought up and the staff clearly had no information regarding what I asked. I mentioned there’s help, I could apply for if I needed to, just please treat my dog. Hope funds on your website is based on medical and financial eligibility; treatment and application must be done at a Banfield location, but yet no one knows about it or even offered; just repeat how I’m in a budget; I had to take my dog out my self let him poop in front of store asked a random stranger to hold him so I could collect his stool: Was pushed antibiotics like any other dr in the US, and hopes that will work; thinking it’s a parasite and I’m sent home pending test results. Out $102, testing I didn’t think he needed; treatment I hope something wasn’t missed; still left feeling same way I felt coming in.

Jennifer Peterson

3 months ago

Elizabeth Broker

4 months ago